Frequently Asked Questions

Everything you need to know about our fresh roasts and delivery.

How soon will my coffee be shipped after roasting?

To ensure peak freshness, we roast our beans in small batches and typically ship within 24 to 48 hours of roasting.

Do you offer whole bean or ground coffee?

We offer both! You can select 'Whole Bean' for maximum freshness or choose from various grind sizes tailored for Drip, Espresso, or French Press.

How should I store my Sweet Bloom coffee?

Store your beans in a cool, dark place in an airtight container. Avoid refrigeration or freezing, as moisture can compromise the delicate flavor profiles.

What is your return policy for food products?

Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days for a resolution.

Do you offer international shipping?

Yes, we ship our coffee worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Can I modify or cancel my subscription?

Absolutely. You can pause, skip, or cancel your coffee subscription at any time through your account dashboard without any hidden fees.