Returns & Exchanges

At Sweet Bloom Coffee, we strive for excellence in every roast; however, due to the perishable nature of coffee, we cannot accept returns on roasted beans. If you are unsatisfied with your order or have issues with brewing equipment, please reach out to us within 30 days of purchase.

1

Contact Support

Email our customer experience team with your order number and a brief explanation of the issue regarding your coffee or gear.

2

Quality Review

For quality concerns with roasted coffee, provide the roast date and batch number found on the back of the bag for our production team to review.

3

Equipment Authorization

If returning unused brewing equipment or merchandise, wait for a Return Merchandise Authorization (RMA) number and shipping instructions via email.

4

Refund Processing

Once your equipment return is received or your coffee concern is validated, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing